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No Do Overs #962 

by Sue Hawkes

“If you don’t have time to do it right, when will you have time to do it over?” – John Wooden 

The discipline of doing things well takes practice. 

This way of living was instilled in me as a kid from both my parents who were not big fans of repeating mistakes. The same way my husband was raised with measure twice, cut once (his dad is a contractor), we learned to do things well. 

As I travel around these days, I’m struck by how refreshing high-quality service feels. It’s like water on a hot day, refreshing and noticeable in a world that’s talent shorted and fatigued. 

How can you serve well despite the challenges?  

Will documenting practices and intentionally focusing on them raise the quality at a time when quantity could consume you? 

Will creating meaning and an indelible mark on your customer or client’s heart serve you better in the long run? 

You can’t guarantee you’ll do things right every time, yet neglecting to attempt it most certainly ensures failure. 

Sue HawkesNo Do Overs #962