Feedback is like a mirror that reflects how others perceive us, but it’s not always a true reflection of who we are. Imagine yourself as a beautiful mosaic made up of unique pieces. Each piece represents your strengths, talents, and potential. Now, imagine feedback as a spotlight shining on certain parts of your mosaic. Sometimes, the spotlight highlights your strengths and brings out the…
Relationships matter. At the heart of it, there is nothing else. When you run your business as if the busyness is the business, you lose. Relationships are the intangible and visceral heart of all that matters. When you lose sight of this reality focusing on the tasks and things to do, you’ll also lose something bigger. You’ll lose trust. It can take years to build, yet you can…
Pay attention to actions, not words. People can tell you all they want, but who they are speaks so loudly you can’t hear them. When people tell you one thing and demonstrate another, trust their actions. Our actions always follow our thinking, beliefs, and intentions. When words and actions conflict, it tells you the person is comfortable being dishonest with…
Sometimes you just know. In fact, when you’re attuned in life, it’s most often the case. Therein lies the problem. A majority of the time, most of us are not dialed in enough to access the messages from our intuition, let alone to trust our gut. This is why we rely on our heads and the clutter between our ears,…
Imagine a day (or more) without your phone. What’s your first reaction to this suggestion? If it’s a strong negative reaction, know you’ve become addicted. When I work with teams, I ask for a device-free environment. It’s not always popular, however it does create an environment for maximized success. Try it. See if you can go your phone and devices…
Have you ever said something that made a great difference for another person and to you it was commonplace? It’s interesting when it occurs because it’s clearly a blind spot. It’s an awareness you’ve normalized and taken as fact which for others is a profound insight at that moment. It’s a terrific gift when someone points it out. Please don’t…
Change management. It’s a topic that comes up all the time with my clients. When they talk about it, I’m always curious to ask, “what do you mean by change management?” Most often, they talk about the pace of change, the rate at which their team needs to learn to adapt to all that’s happening in the business, the new…
Teamwork = team work. On a great team, if one person is struggling, challenged, receiving constructive feedback, or not performing well in any regard, it’s OUR job to help. Team implies we are one. Team means I will lock arms with you to win – even when it’s tough. Especially when it’s tough. When we’re challenged, we’re vulnerable. When we’re…
“What can I help you with?” What a great question. It opens the door to learning, partnership, and collaboration. Many years ago, when I was in a state of overwhelm, I called a friend to talk and in the process of doing so I broke down in tears. She patiently listened and when I finished verbally vomiting on her, she…
Communication is an art. Most of us operate as if others understand the world exactly as we do. This is the problem. No one else sees, experiences, and feels the world exactly the same as you do. Ever. This is what gives our world texture, grit, beauty, and richness. When we forget this, we think it gives our world pain,…