Collisions #792 

by Sue Hawkes

You can learn a lot watching people. 

When travel fails, service is slow, people make mistakes, you wait in line, or stay on hold too long. Name the situation and you’ll see another side of people emerge. 

Sometimes grace is the greatest gift in the situation. 

Great opportunities occur during the collisions between our expectations and reality. 

Would you respond to the person you show up as during those collisions? 

Sue HawkesCollisions #792