When change is occurring, it’s imperative to know your default setting. While we use the KOLBE to stay clear about what our starting point is when meeting change, it’s interesting to realize how much stress we put ourselves in by changing behavior to accommodate others.
When we’re stressed, we’re less resourceful, less creative, and less effective communicators.
This is part of the challenge of managing change.
Because it requires everyone to flex, surrender the comfort of what’s known, adjust their expectations and their expertise in places, communication is not a nice to have, it’s a need to have.
As leaders, we must anticipate this and embrace the open, honest, and vulnerable position of “not knowing” to meet everyone where they are, remain patient and keep messaging the same changes again and again until we reach alignment.
Only then can we normalize the change.
In order to reach alignment, our questions become more important than our answers.
Are you curious enough, patient enough and resilient enough to wonder your way through it?