8,760. That’s the number of hours you have in a year. 168 hours each week. It doesn’t sound like a lot to me when you consider the number of hours you sleep, the time you spend in the car, getting ready for your day, and other mandatory functions like putting gas in your car, purchasing groceries and other tasks. When you…
If you’re not riding the myriad of emotions offered by Spring of 2020, you are the exception; be grateful. For most of us, we are responding and reacting to daily changes at different paces and measures depending on industry, geography, family circumstances, preparedness at home and with your business, financial security, and overall health. This list of questions is to be paired…
If you’re not riding the myriad of emotions offered by Spring of 2020, you are the exception, be grateful. For most of us, we are responding and reacting to daily changes at different paces and measures depending on industry, geography, family circumstances, preparedness at home and with your business, financial security, and overall health. What kinds of questions should you be asking right…
LFAS, it’s not an acronym to use in a text. This is an acronym Patrick Maloney, CEO from DS & B shared with another participant as an effective method for resolution with a customer. Personally, I believe it transcends customer service and would work in leadership, parenting, and life as well. Listen. Take the time to fully understand the other person’s point of view. This means you can’t be forming your counterpoint, looking…
We can learn a lot from trees. When we think of strength, we often equate it to something like an oak tree. It’s been referenced as a tiny acorn growing into a “mighty oak” through many childhood stories. When people build, they use oak because it is hard, sturdy and strong. They’d never consider using a soft wood for flooring when building something to last, it just won’t work. Yet think about when it’s storming outside. When the winds are…
Some things give you hope, inspiration and courage; this is the case for me with new beginnings. Some people offer you hope, inspiration and courage; this is the case for me with many people. I wrote about them (blog #324 Giving Is Contagious) and sent a private email to them last week letting them know. As we embark upon a new adventure offering our…
Jim Collins talks about the “Stockdale Paradox” in his books. It’s a fitting paradigm right now. The “Stockdale Paradox” is based on Admiral Stockdale who was a prisoner of war in the “Hanoi Hilton” for over eight years. When Collins had the gift of interviewing him, he prepared for the meeting by reading the Admiral’s book “In Love and War.”…
Support. You don’t always know you need it until people remind you. I am struck today by the authentic support I am surrounded by and appreciating the people who offer it consistently over time. Many people say supportive things, they’ve learned the right words. Others, they live the words and change the world. To the latter group, I am profoundly…
Sometimes you need to embrace it all. Even the unruly, unmanageable dead ends. We all needed a haircut. The yard needed raking. We needed to cut expenses at home and work, and though we always had the opportunity to work from home, being thrown into it changed our worlds. When you realize things will not change in a timeframe to…
When your days blend, it’s time to create transitions. When we wake up, leave our home, drive, walk, bus or bike ourselves to work, arrive, and get settled, transitions are happening. The same occurs when we leave a meeting to attend another meeting in another city, conference room or building. When your days are in the same location all day or virtually all day,…